Terms and conditions

General Terms & Conditions

These terms and conditions of The Location Group Ltd (eLocations) govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our (eLocations) use of cookies in accordance with the terms of eLocations (privacy policy/cookies policy).

License to use website

Unless otherwise stated, eLocations and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all of these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website [except for content specifically and expressly made available for redistribution].

Where content is specifically made available for redistribution, it may only be redistributed within your organisation.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website.

You must not use this website to transmit or send unsolicited commercial communications.

Restricted access

Access to certain areas of this website is restricted. eLocations reserves the right to restrict access to other areas of this website, or indeed this entire website, at eLocations discretion.

If eLocations provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

eLocations may disable your user ID and password in eLocations sole discretion without notice or explanation.

User content

In these terms and conditions, "your user content" means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to eLocations a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to eLocations the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or eLocations or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

eLocations reserves the right to edit or remove any material submitted to this website, or stored on eLocations servers, or hosted or published upon this website.

Notwithstanding eLocations rights under these terms and conditions in relation to user content, eLocations does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided "as is" without any representations or warranties, express or implied. eLocations makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, eLocations does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.

Limitations of liability

eLocations will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if eLocations has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit eLocations liability in respect of any:

  • death or personal injury caused by eLocations negligence;
  • fraud or fraudulent misrepresentation on the part of eLocations or
  • matter which it would be illegal or unlawful for eLocations to exclude or limit, or to attempt or purport to exclude or limit, its liability.


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, eLocations has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against eLocations officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect eLocations officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as eLocations.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify eLocations and undertake to keep eLocations indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by eLocations to a third party in settlement of a claim or dispute on the advice of eLocations legal advisers) incurred or suffered by eLocations arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to eLocations other rights under these terms and conditions, if you breach these terms and conditions in any way, eLocations may take such action as eLocations deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


eLocations may transfer, sub-contract or otherwise deal with eLocations rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Fees and Payment

eLocations reserves the right to require payment for certain services, as described on the website. You may cancel your account at any time. Our services are subscription based. Your subscription, either on a monthly or on an annual base, will automatically renew every term after your initial billing date. We consider a month term to be thirty (30) days and a year term to be three hundred sixty-five (365) days. You may upgrade or downgrade at any time through the website. Changes to your plan will take effect immediately in regard to platform access and permissions.

Unless otherwise agreed by you and eLocations, in order to set up an account you must provide accurate and complete billing information including legal name, address, and a valid credit card. eLocations will verify your information and send you your login credentials. By submitting credit card information, you give eLocations permission to charge all fees incurred through your account to the designated credit card. eLocations reserves the right to terminate this agreement if you do not provide a valid credit card for the payment of the fees.

The same process applies for the free trial period, which lasts usually for two weeks. With the end of the trial period your access to services of eLocations.com will be terminated.

You can cancel anytime by visiting "My Account" page or by contacting Customer Support. With canceling your membership no more charges apply at the start of the next billing term.

eLocations is not obligated to refund any payments unless agreed otherwise.


The price is valid for a full 12 months. After that, we'll renew your contract automatically unless you cancel. The price is subject to change, but we will always notify you beforehand.


We'd hate to see you go, but if you cancel, you'll be billed 100% of your remaining contract obligation. If you ever need to cancel, just contact Customer Support.

For Brokers:

The Location Group Ltd charges 10% of the total commission as the finder's fee, if a lead/tenant/customer of The Location Group Ltd will sign a lease/sales contract. The Broker herewith confirms this fee-sharing model and will update The Location Group Ltd regularly about the status of the project. If the Broker is already in contact with the customer for this specific property he will inform The Location Group Ltd immediately and confirms a fee-sharing model of 5% commission for this shop/property and all other deals signed with the lead/tenant/customer of The Location Group Ltd occurring regarding this lead.

For Landlords/Asset managers:

In North America and Scandinavia our fees are generally covered by the Landlord and apply as written below. For the rest of the world: Where a rental agreement is concluded as a result of The Location Group Ltd. finding and/or brokerage of a property, the tenant is obliged to pay 3% of a 10 years net rental fee plus 5% of a possibly agreed transfer fee (key money), independent of the respective previously agreed length of the rental. In case the tenant does not pay the (full) commission, the landlord/asset manager will cover the commission of The eLocations Ltd.

Where a contract of sale is concluded, the purchaser is obliged to pay max. 3% commission of the contractually agreed total purchase price plus the statutory VAT for our property finding and/ or brokerage service (the minimum fee is EUR 150’000).

Should any document and its contents be forwarded to a third party (franchisee, partner, etc.) without approval of The Location Group Ltd and a rental/sales agreement results from this, the recipient is liable to the full amount of the commission. In addition our general terms and conditions apply.

The Broker confirms to pay the commission within 5 days after he received the payment and the Landlords agrees to pay 5 days after signing the contract.

Entire agreement

These terms and conditions constitute the entire agreement between you and eLocations in relation to your use of this website and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

This Agreement, its performance, any issue of construction or interpretation, any dispute, disagreement or claim arising out of or in connection with its subject matter, whether relating to its validity, its execution, the obligations provided herein or its performance, shall be governed by and construed in all aspects in accordance with the laws of Switzerland, to the exclusion of the conflict of law rules applicable therein as well as international and supranational law, in particular the United Nations Convention on Contracts for the International Sale of Goods of Vienna (CISG), that would defer to or result in the application of the substantive laws of another jurisdiction, and shall be treated in all respects as an Agreement under Swiss law.

Any dispute, controversy or claim between the Parties arising under, out of or in connection with this Agreement or the transactions contemplated herein, including (but not limited to) conclusion, validity, invalidity, binding effect, amendment, breach or termination thereof, shall exclusively be referred to and finally determined by the competent courts of the domicile of The eLocations Ltd, which the parties irrevocably agree to be the exclusive venue for any dispute, controversy or litigation.

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